Terms & Conditions and Privacy Settings



This website privacy policy describes how Bentley Kitchens protects and makes use of the information you give the company when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page.

This website privacy policy was updated in October 2020.

If you have any questions about this policy, please email [email protected] or write to Units 1 Wren Park Business Centre, Hitchin Road, Shefford, Bedfordshire. SG17 5JD.


We gather and use certain information about individuals to provide products and services and to enable certain functions on this website.

We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data we gather

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information, such as postcode, preferences, and interests
  • Website usage data
  • Other information relevant to client enquiries
  • Other information pertaining to special offers and surveys


Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.

Specifically, we may use data:

  • For our own internal records.
  • To improve the products and services we provide.
  • To contact you in response to a specific enquiry.
  • To customise the website for you.
  • To send you promotional emails about products, services, offers and other things we think might be relevant to you.
  • To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.
  • To contact you via email, telephone or mail for market research reasons.


What is a cookie?
A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.


We may use cookies to:
* Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
* Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
* Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
* Store information about your preferences. The website can then present you with the information you will find more relevant and interesting.
* To recognise when you return to our website. We may show your relevant content, or provide the functionality you used previously.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.


You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.
However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.


When you fill in a form or provide your details on our website, you will see one or more tickboxes allowing you to:
* Opt-in to receive marketing communications from us by email, telephone, text message or post.
* Opt-in to receive marketing communications from our third-party partners by email, telephone, text message or post.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:
* Sign in to our website and change your opt-in settings.
* Send an email to [email protected].
* Write to us at Units 1 Wren Park Business Centre, Hitchin Road, Shefford, Bedfordshire SG17 5JD.

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with The General Data Protection Regulation 2016/679.

We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line with The General Data Protection Regulation 2016/679.furn

Links from our site
Our website may contain links to other websites.
Please note that we have no control of websites outside the bentleykitchens.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.


Bentley Kitchens Sale of Goods Agreement – Terms and Conditions


It is the obligation of the Seller [Bentley Kitchens] to supply and/or install the Goods for the Buyer and to transfer the property of the Goods to the Buyer under the terms and conditions herein and the obligation of the Buyer to accept the collected Goods from the Seller [Bentley Kitchens ] and to pay the agreed purchase price.


This website www.bentleykitchens.co.uk is operated by Bentley Kitchens. As a User of this website, you acknowledge that any use of this website including any transactions you make is subject to our Terms and Conditions.

These Terms and Conditions apply to the supply and/or installation of Goods to you and to the use of cookies.

We recommend that you print out a copy of the Terms and Conditions for your records.

The submission of the buyer specifying an order to purchase the Goods, followed by an email reply from Bentley Kitchens accepting your order will constitute the Buyer accepting to Bentley Kitchens ’s Terms and Conditions and initiate the creation of a legally binding contract between Bentley Kitchens and the Buyer.

All orders the Buyer places with Bentley Kitchens will be subject to acceptance in accordance with these Terms and Conditions.

Bentley Kitchens reserve the right to alter or amend these Terms and Conditions at any time.

The Terms and Conditions may also be extended to include other conditions applicable to specific goods or services offered by Bentley Kitchens.

It is your responsibility to read the Terms and Conditions every time you place an order.

Bentley Kitchens reserve the right to terminate the Contract with Bentley Kitchens at their own discretion.


Bentley Kitchens reserves the right to change its advertised prices at any time.

Any quotation provided by Bentley Kitchens to the Customer is valid for a period of thirty days only from the date the quotation is sent to the Buyer.

Bentley Kitchens reserves the right at any time before delivery to increase the price of the Goods to reflect any increase in the cost that Bentley Kitchens may incur, that could be due to any factor beyond the control of Bentley Kitchens (not limited to any foreign exchange fluctuation, currency regulation, alteration of duties, significant increase in the costs of labour, material or other costs of manufacture).


All customers are required to pay a deposit as detailed on the quotation and/or invoice once an order has been placed.

Order and dates cannot be confirmed until the deposit payment is received.

Payments can be made by bank transfer.

All goods sold remain the property of Bentley Kitchens until paid in full.


Subject to the conditions set out below, Bentley Kitchens authorises that the Goods will be delivered to match their given specification at the time of order.

Bentley Kitchens is not liable for any defect arising from fair wear and tear, purposeful damage, negligence, abnormal working conditions, or storage in a hostile environment.

Any claim by you which is based on any discrepancy or error relating to your order must be brought to the attention of Bentley Kitchens within 24 hours of delivery.

Defects in the quality or condition of the Goods or their failure to correspond with the specification must be notified to Bentley Kitchens within 3 working days from the date of delivery.

If delivery is not refused and the Buyer does not notify Bentley Kitchens of any defect/order volume error accordingly, you will not be entitled to reject the Goods and Bentley Kitchens shall have no liability for such defects or failure and you will not be entitled to a refund of the price as if the Goods had not been delivered in accordance with the Contract.

Where any valid claim in respect of any of the Goods which is based on any defect in the quality or condition of the Goods or their failure to meet specification is notified to Bentley Kitchens in accordance with these Terms and Conditions, Bentley Kitchens shall be entitled to replace the Goods, and at Bentley Kitchens ’s sole discretion, refund to you the price of the Goods (or a proportionate part of the Goods) at the price the goods were sold to the Buyer. Bentley Kitchens shall have no further liability.

Bentley Kitchens is not liable to you or by reason of any representation for any implied warranty, condition or other term, any duty at common law, or under the express terms of the contract, for any indirect, special or consequential loss or damage (whether for loss of profit, goodwill or reputation or otherwise), economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings) costs, expenses or other claims for compensation whatsoever (whether caused by the negligence of Bentley Kitchens , its employees or agents or otherwise) which arise out of or in connection with the supply of the Goods or their use by you.

Bentley Kitchens shall not be in breach of Contract by reason for any delay in performing, or any failure to perform, any of Bentley Kitchens ’s obligations in relation to the Goods if the delay or failure was due to any cause beyond Bentley Kitchens ’s reasonable control.

The following shall be regarded as causes beyond Bentley Kitchens ’s reasonable control: Act of God, explosion, flood, tempest, fire or accident; war or threat of war, sabotage, insurrection, civil disturbance or requisition; acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority; import or export regulations or embargoes; strikes, lock-outs or other industrial actions or trade disputes (whether involving employees of Bentley Kitchens or of a third party); difficulties in obtaining raw materials, labour, fuel, parts or machinery; power failure or traffic or a breakdown in any machinery or vehicles.


Non-stocked” items and “Made-to-order” items cannot be cancelled or amended once we are in receipt of your order.


This notice was last updated on the 10 October 2020. It will be updated in the future to take into account changes to the Bentley Kitchens or for example to reflect changes to applicable regulations.

Any changes we make to our Notice will be posted on our Website. By providing us with your information, using any of our online services and/or any service or product offered via the online services, providing us with information in our showroom or by placing orders after we have changed the terms of our Notice, you will be deemed to have accepted these changes. We will advise you of significant changes to this Notice where we have your contact details.


You can obtain further information about your rights or make a complaint to your data protection authority with regards to how we use your information, and this section provides contact details should you need them.

Questions, comments and requests regarding this Notice are welcomed and should be addressed to [email protected] or Customer Services Department, Bentley Kitchens, Unit 1 Wren Business Park, Hitchin Road, Shefford, Beds. SG17 5JD


Details of the UK supervisory authority: The Information Commissioner’s Office. You can contact them in the following ways:

Phone: 0303 123 1113
Email: [email protected]
Post: Information Commissioner’s Office
Wycliffe House
Water Lane